Terms of Service

Terms of Service

Effective Date: 1 January 2025
Last Updated: 1 January 2025

Hi, and welcome to Hinksey Labs, Ltd.! We're excited to have you here. These Terms of Service ("Terms") explain how you can use our website, participate in our programme, and understand your rights and responsibilities. By accessing our website or enrolling, you agree to these Terms. If you don’t agree, that’s okay—just know that you won’t be able to use our site or join the programme. For details on how we handle personal data, please see our Privacy Policy. For information about refunds, please refer to our Refund Policy.

1. About Us
Hinksey Labs, Ltd. ("we," "us," "our") is a company incorporated in the United Kingdom, passionate about empowering exceptional high school students around the world. Our mission is to provide a rigorous programme that blends university-level research with practical applications. By combining mentorship from leading academics and industry experts in social impact, business, and entrepreneurship, we guide students to explore global challenges and create innovative solutions. Our registered address is The Wheelhouse, Angel Court, 81 St Clement's Street, Oxford, OX4 1AW, and our company registration number is 16075919.

2. Eligibility
A. Age Requirement:
— The programme is designed for high school students aged 13 and above.
— If you are under 18, you must have the consent of a parent or guardian to enrol.
B. Accuracy of Information:
— You agree to provide accurate, complete, and up-to-date information when applying or registering.

3. Programme Participation
A. Requirements:
— Participants must submit all required application materials, including essays, recommendation letters, and other attachments, by the stated deadlines.
B. Performance and Engagement:
— Success in the programme depends on your active participation, engagement with mentors, and effort in projects and assignments.
C. No Guarantees or Warranties:
— While we strive to provide exceptional learning experiences, we do not guarantee specific outcomes, such as university admissions or employment.
D. Educational and Informational Purposes Only:
— The content on this website and in our programme is designed for general educational and informational purposes and does not constitute professional advice (e.g., financial, legal, or academic advice). For specific guidance, consult a qualified professional.

4. Payment Terms
A. Application Fee:
— The application fee helps us process your application and is non-refundable.
B. Programme Fees:
— Full payment for the programme must be completed by the deadline in your admission letter. If payment isn’t made on time, we may need to cancel your enrolment, which we’d hate to do!
C. Scholarships:
If you’ve been awarded a scholarship, the programme fee will be reduced by the scholarship amount as outlined in your scholarship offer. Please remember that scholarships can’t be transferred, redeemed for cash, or applied retroactively, and any remaining balance is due by the payment deadline.
D. Promotions and Discounts:
We may offer promotions, discounts, or special offers at our discretion. These are non-transferable, may change or end without notice, and cannot be combined unless stated. Offers apply only to new payments during the promotional period, are not retroactive, and may vary by region, time, or user group with additional terms.
E. Refunds:
Refunds, where applicable, are subject to the conditions outlined in our Refund Policy.

5. Intellectual Property
All materials provided during the programme, including course content, projects, and resources, are the property of Hinksey Labs, Ltd. or our partners. You may not reproduce, distribute, or share any programme materials without prior written consent. We reserve the right to enforce our intellectual property rights in any jurisdiction, as necessary, to protect our materials.

6. Use of Photos and Participant Materials
By participating in our programme, you (or your parent/guardian if you are under 18) grant us permission to use photos, videos, or other recordings of programme sessions, as well as materials created by participants, for promotional purposes. These may include testimonials, marketing materials, and content shared on our website, social media, or other media platforms.
— We will not include personal information (such as names or contact details) in any promotional materials without explicit consent from you or your parent/guardian.
— If you or your parent/guardian prefer that we do not use your photos, videos, or materials, you may notify us at any time by contacting us at team@hinkseylabs.com and we will ensure your preference is respected.

For more details about how we handle personal data, please see our Privacy Policy.

7. Third-Party Links and Services
Our website may include links to third-party websites or services. We are not responsible for the content, availability, or policies of third-party sites. You access these links at your own risk.

8. Termination
We reserve the right to suspend or terminate your access to the website or programme if you:
— Breach these Terms or engage in prohibited conduct, such as fraud or abusive behaviour.
— Fail to meet payment obligations or programme requirements.
— Misuse programme materials, including reproducing, redistributing, or plagiarising content without permission.

If terminated, you will not be entitled to a refund unless required by law or exceptional circumstances apply.

9. Prohibited Activities
By using our website or participating in our programme, you agree not to:
— Engage in unlawful or fraudulent activities.
— Interfere with the website’s functionality, including hacking or introducing malware.
— Misuse any content or materials provided in the programme.
— Impersonate another person or misrepresent your identity.

We reserve the right to suspend or terminate access if these rules are violated.

10. User-Generated Content
If you upload or share content (e.g., projects, comments), you:
— Retain ownership of your content but grant us a non-exclusive, royalty-free licence to use, reproduce, and display it for programme-related purposes.
— Agree not to submit content that is unlawful, offensive, or violates intellectual property rights.

We reserve the right to remove any content that breaches these Terms.

11. Privacy and Data Protection
We are committed to protecting your personal data in compliance with GDPR, CCPA, and other applicable laws. For international participants, this may include transferring data outside your country of residence. For more information about how we handle your data, please refer to our Privacy Policy.

12. Feedback and Suggestions
Any feedback, suggestions, or ideas you submit to us regarding the programme or website may be used without restriction or compensation. By submitting feedback, you grant us the right to use it for improvements or other purposes.

13. Dispute Resolution
These Terms are governed by the laws of England and Wales. If a dispute arises, we ask that both parties first try to resolve it through open and friendly discussions. Either party can start this process by sending a written notice outlining the issue. These discussions should continue for at least 60 days unless both sides agree to wrap them up sooner.
— If the matter is still unresolved, it will be resolved through binding arbitration to keep things simple and cost-effective. For smaller claims (under £25,000), arbitration will take place online using a low-cost provider, such as FairClaims or a similar service agreed upon by both parties. For larger claims, we may use a recognised arbitration service like the London Court of International Arbitration (LCIA) or the American Arbitration Association (AAA). Arbitration will be conducted in English, and the arbitrator’s decision will be final and binding. Each party will share the arbitration costs equally, but you’ll cover your own legal fees unless the arbitrator decides otherwise. This process doesn’t apply to intellectual property disputes or urgent matters like injunctive relief, which may require immediate action in a court.

We’re committed to resolving disputes as quickly, fairly, and affordably as possible. All discussions and arbitration proceedings will be kept confidential unless the law requires disclosure.

14. Limitation of Liability
To the fullest extent permitted by law, Hinksey Labs, Ltd. and its affiliates, employees, and partners are not liable for:
— Direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or programme materials.
— Errors, omissions, or inaccuracies in the content provided.

We strive to provide a seamless user experience but cannot guarantee uninterrupted access to our website or programme materials. Hinksey Labs, Ltd. is not responsible for:
— Delays, interruptions, or technical issues caused by external factors, including internet connectivity or device compatibility.
— Delays or failures caused by events beyond our reasonable control, including acts of God, natural disasters, pandemics, or governmental actions.

This Limitation includes, but is not limited to, lost profits, lost business opportunities, or data loss. Nonetheless, this Limitation does not exclude liability for death or personal injury caused by our negligence or any other liability that cannot be excluded under applicable law.

15. No Endorsement
Any references to third-party organisations, products, or services on this website are for informational purposes only and do not imply endorsement or recommendation by Hinksey Labs, Ltd.

16. Indemnity
You agree to indemnify and hold harmless Hinksey Labs, Ltd., its affiliates, employees, and partners from any claims, damages, or expenses arising from your use of this website or participation in the programme.

17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

18. Entire Agreement
These Terms constitute the entire agreement between you and Hinksey Labs, Ltd. regarding the use of the website and programme, superseding any prior agreements or understandings.

19. Changes to These Terms
We may update these Terms from time to time. When we make changes, we will post the updated version on our website and revise the "Last Updated" date above. Continued use of our website or participation in the programme constitutes acceptance of the revised Terms.

20. Contact Us
If you have any questions about these Terms, please contact us at team@hinkseylabs.com.